Data Privacy Declaration

If you are interested in doing business with ANDRITZ and would like us to contact you by phone, e-mail, or post, we will ask you to provide us with your contact details.  

We will store, process, and protect your contact data in accordance with national and international data protection laws. 

Purpose & legal basis  

The processing of personal data enables ANDRITZ to manage customer enquiries, provide information material and submit offers to interested parties. Legal reasons for data processing include (pre-)contractual necessity, legal obligations, and legitimate interests (to gain you as a new customer). 

We process the following personal data

The main categories of personal data that are processed are contact information and employment information (i.e., company name and address, position), depending on the enquiry, also other relevant data may be processed (mainly business-related data). Sensitive information is not requested. 

Data retention period  

Your personal data will be deleted after 6 months if there are no follow-up activities (like a newsletter subscription or event registration). In case of a contract, your personal data will be retained according to national laws, in most countries, i.e. for 30 years after completion of the project.  

We might share your data with the following recipients or categories of recipients 

Data usage may include sharing with other ANDRITZ Group companies, if required for fulfilling your enquiry. External disclosure may occur to business partners and service providers, ensuring appropriate data protection measures are in place. 

Your data subject rights   

As a customer, you of course have rights regarding your data, including access, correction, deletion, objection, data portability, and withdrawal of consent, which can be exercised via the data subject request form provided below (in chapter DATA SUBJECT RIGHTS) or by contacting ANDRITZ. 

In summary, ANDRITZ is committed to transparent and lawful processing of customer data, ensuring compliance with data protection regulations and respecting customer’s rights throughout the sales and contract execution process. 

E-mail newsletters

On the ANDRITZ website, you may subscribe to various ANDRITZ newsletters that contain information about ANDRITZ and its activities. Alternatively, you may provide us with your postal address to receive newsletters by post. 

Of course, we will process, store, and protect your personal data in accordance with national and international data protection laws.  

Subscription to services (marketing automation) 

On specific pages, you may provide us with your name, e-mail address and other business-related data to obtain access to special services (e.g., whitepapers, webinars, consultation, proposals, or events) and subscribe to different ANDRITZ e-mailings containing information about ANDRITZ and its activities.  

Of course, we will process, store, and protect your personal data in accordance with national and international data protection laws.  

Opt-out/unsubscription  

If you want to unsubscribe an ANDRITZ e-mail newsletter, please use the unsubscribe button at the end of the newsletter. This will unsubscribe you from all ANDRITZ marketing communications. 

E-mail communication in the context of a project  

If you are engaged in a project with ANDRITZ, we will communicate with you via e-mail, MS Teams, and the probably other electronic media (for file and information sharing). Consequently, we will store and process your contact data in accordance with national and international data protection laws. 

Sharing of your personal data 

ANDRITZ may share the personal data you submit with other members of its affiliated group of companies. However, ANDRITZ does not sell or rent your personal data to non-affiliated third parties for those parties’ promotional purposes, with the exception that we may share your name, address, contact details and similar information with our suppliers as part of our customer care and marketing efforts. For further information on sharing of personal data, please see chapter “SHARING OF YOUR PERSONAL DATA”.  

For more details on the protection of the privacy of your personal data, please see the further chapters of this data privacy declaration below the use cases. 

Customer magazines, events, communications

On subscription pages, you may provide us with your name, e-mail address, postal address, and other contact information (company, position in company, address, phone number) to subscribe to different ANDRITZ communications (e.g. magazines), which will inform you about the ANDRITZ GROUP and its activities.  

We will store, process, and protect your contact data in accordance with national and international data protection laws. 

Opt-out/unsubscription   

If you want to unsubscribe from an ANDRITZ communication you receive by post (e.g., a magazine), please return it to the sender's address with a respective note on it or send us an e-mail to contact@andritz.com.  

If you want to use an ANDRITZ app like the ANDRITZ AR app (“Augmented reality” app) or the ANDRITZ Metris apps, you can download them for free on our website or directly from Google Play Store or Apple App Store. 

We will store, process, and protect your contact data in accordance with national and international data protection laws.  

Personalized Information 

In most of our (mobile) apps, we do not use user tracking. If we track your behavior to be able to provide you with personalized content, we ask for your consent.  

Subscription to events/services (marketing automation) 

If you want to participate in an ANDRITZ event (live/hybrid/online), you may provide us with your name, e-mail address and other business-related data to obtain access to special services (e.g. whitepapers, webinars, consultation, proposals, or events) and subscribe to various ANDRITZ e-mailings containing information about ANDRITZ and its activities.  

We will process, store, and protect your personal data in accordance with national and international data protection laws.  

For more details on the protection of the privacy of your personal data, please see the further chapters of this data privacy declaration below the use cases. 

It is important to ANDRITZ that visitors to ANDRITZ's private properties identify themselves in accordance with the specifications and are instructed in the safety regulations. This serves both the protection of visitors and the protection of our customers, suppliers, employees, and other stakeholders. Visitors primarily register with the porter. 

Of course, we will treat your personal data confidential according to data protection laws and delete them after the retention periods that are defined by national laws. For further details on the protection of the privacy of your personal data, please see the further chapters of this data privacy declaration below the use cases. 

Registration in advance 

If you are invited to visit an ANDRITZ location (office building, plant etc.), you can reduce waiting time at the porter’s by registering in advance. Therefore, you need to provide some personal data like name, address, phone number and e-mail address (if available) on our online registration platform.  

Your personal data will be processed and protected as described above. 

Video surveillance  

Video surveillance is used at ANDRITZ premises to ensure the safety and security of our employees, visitors, and business partners, as well as of our property and premises; preventing, mitigating, and investigating potentially criminal conduct; asserting, exercising, and defending legal claims. 

Video surveillance is organized based on data protection law requirements. If you visit an ANDRITZ location (office building, plant etc.), you will see the CCTV symbol (closed-circuit television (CCTV), also known as video surveillance), indicating that everyone who enters this area is recorded on video for safety and security reasons.  
Of course, we will treat your personal data confidential according to data protection laws.  

Legal basis of video surveillance 

We process data about you based on our legitimate interests or those of a third party within the meaning of Art 6 (1) (f) GDPR for the protection of life and limb and property, for the establishment, exercise, and defense of legal claims and for evidence in criminal cases, cf. Art 6 (1) (f), Art 6 (4) (c) and Art 10 GDPR. 

We process the following aspects of personal data obtained through video surveillance  

Image data, spatial and temporal context, identity of the data subject (if identifiable). 

Storage period/deletion period 

We do not store your data for more than 72 hours (3 days), unless longer storage is necessary and proportionate (e.g., if criminally relevant behavior has been identified that must be reported accordingly). 

We might share your data with the following recipients or categories of recipients 

If criminal conduct can be traced, we will disclose the data to law enforcement agencies and courts, as well as to legal representatives and insurance companies, if applicable.  

For more details on the protection of the privacy of your personal data, please see the further chapters of this data privacy declaration below the use cases. 

Cookies  

On our website, we use cookies (small text files stored by your browser that allow us to learn more about your visit or use of the website). Our cookies policy explains which cookies we use, for what purposes, and how you can accept, select, or reject cookies: ANDRITZ Cookies Policy 

If you want to reject any non-essential cookies, please use the “Cookie Settings” on the ANDRITZ Cookies Policy page. 

You may also set your browser to reject cookies or to notify you if a website tries to place cookies in your browser program. For your convenience, additional information about how to manage cookies for major browsers is available under the following links: 

Google Chrome:  Link 

Mozilla Firefox:  Link 

Microsoft Internet Explorer:  Link 

Microsoft Edge:  Link 

Apple Safari: Link 

Non-personal data 

We collect non-personal data such as your internet browser type, operating system, and the IP address of the website from which you are linked to the sites. This information helps us tailor our sites to better match your computer settings, interests, and preferences.  

We process, store, and protect all personal and non-personal data in accordance with national and international data protection laws.  

For more details on the protection of the privacy of your personal data, please see the further chapters of this data privacy declaration below the use cases. 

If you apply for a job at ANDRITZ, you will have to provide your relevant personal data via our ANDRITZ career platform on the internet. Of course, we will treat all your personal data strictly confidential according to data protection laws and only share it with the ANDRITZ company(ies) you apply for.  

This Privacy Statement outlines the data processing activities of ANDRITZ, the company offering the position that you are interested in. ANDRITZ is committed to complying with data protection laws and employs technological safety standards to protect personal data used in the applicants' database. Only authorized personnel involved in the application process can access this data to ensure confidentiality. 

Purpose & legal basis  

The processing of personal data enables ANDRITZ to manage the job application process, assess applicant suitability, and offer employment where appropriate. Legal reasons for data processing include contract necessity, consent, legal obligations, and legitimate interests. 

We process the following personal data   

Various categories of personal data may be processed for evaluation and coordination of applications, including registration data, contact information, resume details, educational background, and other relevant information. Sensitive information is not requested. 

Data retention period

Applicant data is retained for six months or up to three years for U.S. applications, with the option for extended storage with the applicant’s consent. If employed, applicant data becomes part of their personnel file. 

We might share your data with the following recipients or categories of recipients 

Data usage may include sharing with other ANDRITZ Group companies with applicant consent, subject to confidentiality agreements. External disclosure may occur to service providers, ensuring appropriate data protection measures are in place. 

Your data subject rights

As an applicant, you have rights regarding your data, including access, correction, deletion, objection, data portability, and withdrawal of consent, which can be exercised through your applicant account or by contacting ANDRITZ. 

In summary, ANDRITZ is committed to transparent and lawful processing of applicant data, ensuring compliance with data protection regulations and respecting applicants' rights throughout the recruitment process. 

For more details on our rules for data privacy, please visit our ANDRITZ career platform and check out the “ANDRITZ Group Recruiting Data Privacy Statement” in our application platform SAP Success factors. 

Our Data Privacy Declaration on our intranet explains how we process staff personal data. It covers details such as the purpose, methods, and legal basis for collecting, storing, and processing employee data, including contact details and medical data (ANDRITZ intranet access required). 

Shareholder/investor register  

If you buy ANDRITZ shares on the stock market, we are obliged to collect/process your personal data for maintaining a register of shareholders.  

We will store, process, and protect your contact data in accordance with national and international data protection laws.  

E-mail and mail newsletters

On our websites’ newsletter sections, you may provide us with your name and e-mail address to subscribe to various ANDRITZ newsletters that contain information about ANDRITZ and its activities. Alternatively, you may provide us with your postal address to receive newsletters by post. 

We will store, process, and protect your contact data in accordance with national and international data protection laws.  

SMS service for investors 

On our website, we offer our investors an SMS service that provides information about the ANDRITZ share: SMS service for investors (andritz.com) 

If you want to subscribe to this SMS service, you can send an SMS to the ANDRITZ SMS service number. By doing so, you submit your phone number to ANDRITZ. 

We will store, process, and protect your contact data in accordance with national and international data protection laws.  

Opt-out/unsubscription  

If you want to unsubscribe an ANDRITZ e-mail newsletter, please use the unsubscribe button at the end of the newsletter. This will unsubscribe you from all ANDRITZ communications. 
If you want to unsubscribe from an ANDRITZ communication you receive by post (e.g., a magazine), please return it to the sender's address with a respective note on it or send us an e-mail to contact@andritz.com.  

ANDRITZ may occasionally hire contractors to provide certain services on its behalf, including data processing and storage or the management of communication, marketing, promotional activities, and surveys. These contractors are required to maintain the confidentiality of all information (including personal data) they receive from ANDRITZ and must not use it for any purposes other than those authorized by ANDRITZ. 

Personal data will generally not be transmitted to recipients outside the European Union or the European Economic Area unless it is required to fulfill the above-mentioned purposes. In these cases, we will ensure that such recipients are bound by respective data protection statutes (corporate binding rules, standard contractual clauses that require state-of-the-art technical and organizational measures). 

When you use the social media share button on our website, it allows you to share a link to our content directly on your chosen social media platform. Please be aware that by sharing content, you are navigating to a third-party platform where the data privacy and security settings are under your control. As such, we encourage you to review and adjust your privacy settings on your social media accounts in accordance with your preferences. Your decision to share content is governed by your consent and interaction with the social media platform, affirming your role in managing your data's security and privacy.